Jetstart Outage

[KingJackal]

Telecom f*cked up - AGAIN.

I had no DSL for around 13hours from yesterday evening through until this morning.

InSPire will still cranking, so it wasn't them ( I suspected as much, but rang as a formality ). Turns out a lot of their ChCh DSL customers were down though... :mad:

I could connect to Jetstreamgames - the problem was ONLY with throttled DSL, not full jetstream.

So did any of you other ChCh DSL guys get cut off last night? 8pm ish?

[Wibber]

not me, i had good throughput all day

[KingJackal]

Originally posted by Wibber
not me, i had good throughput all day

Yeah - same. I mean last NIGHT.

After 8pm? Were you fine then? ( May have just been my phone exchange - I'm on the extreme west of the city ) What ISP? ( wouldn't be the first time everyone-but-XTra have had an outage ) :rolleyes:

[SecretSquirrel]

I'm in Woolston/Ferrymead, using Paradise, and had no problems, my machine was sucking tv episodes from about midnight on thursday till about 12pm this afternoon. And the log file says nothing about any interuptus!



May just have been your exchange as you said, Sir.

[thabass]

I am on the Islington/hornby exchange and it was fine.

Mate of mine informs me there are command you can pass to your dslam to increase the 128k throttle to 256 - 512. But the speed increase is only on FTP.

These command are not the same as the interleaving latency issues that cause high ping's either. The commands are ment to be used to increase line speeds for bad area's. The mate won't tell me exactly how untill i get SKY uhf decoding for him. SHould be around the end of the week.. :)

[KingJackal]

Well, it appears all is fixed.

A few months ago I experienced IP changes ( NOT ISP prompted, either ) every few days, but these had been occuring more and more recently. In the last month, the average had risen ( note: AVERAGE! ) to around 2-3 per day, and it was just getting to the point where I had experienced a record 5 or 6 IP changes in one 24 hour period.

I admit it, I had actually started logging IP changes. Had that continued, I would have probably had some harsh words with the closest Telecom office, and refused to pay for the service I wasn't getting.

Then there was that nasty 12-hour outage.

....and since then, I haven't had an IP change - and it's been 14.5 hours! That may not seem like long - but it's the longest my router has managed to hold an IP in a loooonnng time.

So either they sorted their sh*t out, bought new equipment, stopped arc-welding over the DSL exchange, or something - but I'm just happy I won't have to put up with random IP changes so much again :).

( VERY annoying in the middle of downloads, online games, chat sessions, even a Windows update! :eek: )

Doesn't improve my impression of Telecom one friggin rupee though.... :mad:

[thabass]

I am with net4u and my ip has not changed from day one. Thats over 6 months now!.


I also have T/C and they assin you a static ip. Its really easy to setup. Just type in your ip, DNS Adds, gateway and your done. No dial up time or username/password to type. GREAT! hmhm sub 30 pings.. to game servers..

[Binky Stunt Cat]

on a similar note, would you guys know why a friends connection is only diconnected after a few hours while running an FTP?
he shut that down and was coonected for 21 hrs straight, so the FTP is doing something....i know its a telescum plan, cant remember which tho..

[KingJackal]

IIRC, running HTTP/FTP servers off a Jetstart connection is a breach of contract.

Or if it isn't, it's definately a frowned upon practice.... :confused:

[Binky Stunt Cat]

so, running it on a different port that 21 will fix the problem?
since Hotline works....and i hate P2P software...

[Doogie]

I have jetstream, and it didn't go down at all. But it's on a completely different dslam than the jetstart people.

And a warning, because I know a lot of people in telecom, be careful of running any server services on Jetstart/Jetstream Starter, wahtever it's called this week. They have now the right to terminate your connection immediately, and they are starting to sniff this out.

I know a few heavy users in auckland have just been cut off.

[GooGlo]

Originally posted by Doogie
I have jetstream, and it didn't go down at all. But it's on a completely different dslam than the jetstart people.

And a warning, because I know a lot of people in telecom, be careful of running any server services on Jetstart/Jetstream Starter, wahtever it's called this week. They have now the right to terminate your connection immediately, and they are starting to sniff this out.

I know a few heavy users in auckland have just been cut off.

What have telecom got to do with heaby jstart users? Thats the ISP's division, Telecom shouldnt have anything to do with that... I had no outages, Been running on the same ip for a couple of weeks...

[Doogie]

Originally posted by GooGlo


What have telecom got to do with heaby jstart users? Thats the ISP's division, Telecom shouldnt have anything to do with that... I had no outages, Been running on the same ip for a couple of weeks...

No matter who your ISP is, the connection still runs through Telecom's equipment. And they have the right to terminate any connection that breaches their terms and conditions, and running a service such as ftp does.

[GooGlo]

Originally posted by Doogie


No matter who your ISP is, the connection still runs through Telecom's equipment. And they have the right to terminate any connection that breaches their terms and conditions, and running a service such as ftp does.

Duh, I realise that, My question is WHY?? surely its the ISP's problem as its sucking their resources not telecoms.

[Doogie]

It still puts load on Telecom's equipment no matter where the far end terminates. Why do you think Jetstart has so many outages??

[KingJackal]

Yeah - I thought it was against contract.

And BTW yeah, it was only throttled DSL people with the problem :rolleyes:

Lol, last I heard 128kb of international data for a month aparently costs around a grand - which is nothing like what us DSL'ers pay for it. Anyone know if I'm close? Old quote? :confused: :eek:

[mird-OC]

like i've said before, all jetstream services are just resold. even tho everything is routed through your favourite ISP, telecom bears all the charges.

[theYANK]

Originally posted by Doogie
I have jetstream, and it didn't go down at all. But it's on a completely different dslam than the jetstart people.

And a warning, because I know a lot of people in telecom, be careful of running any server services on Jetstart/Jetstream Starter, wahtever it's called this week. They have now the right to terminate your connection immediately, and they are starting to sniff this out.

I know a few heavy users in auckland have just been cut off.
Does running p2p software count? I always seem to get cut off when I'm d/ling big $hit.

[varkk]

P2P is a bit of a grey area on that.
By servers they are targetting people trying to run web, ftp or whatever servers for E-commerce reasons, Telecom wants those people on one of their commercial plans(well that was the original excuse). Often P2P software can technically be seen as a server so it breaches their conditions, but they don't really care unless there is a lot of data being moved Also this was the excuse for introducing caps onto jetstart.

[RockBoy]

my DSL was offlione last night when i got home at about 5 till about 6-6:30 was a littel pissed

as soon as there is another option telecom can go and .......

RB

[2 much thinking]

Originally posted by theYANK

Does running p2p software count? I always seem to get cut off when I'm d/ling big $hit.

technically the only reason for arguement is running a sever which P2P is ONLY if u are sharing stuff. So you can Download as much as you want (well, used to) and you are not breaking druglord XTRA'S terms and conditions :D

[GooGlo]

Originally posted by mird-OC
like i've said before, all jetstream services are just resold. even tho everything is routed through your favourite ISP, telecom bears all the charges.

Now there your wrong. Im sure Doogie would know. Why dont we ask him? All jetstream services are resold, Jetstart however, is very different. The isp bears the bandwith charges and has complete control over caps throttling etc...

[Geek4Life]

Originally posted by 2 much thinking


technically the only reason for arguement is running a sever which P2P is ONLY if u are sharing stuff. So you can Download as much as you want (well, used to) and you are not breaking druglord XTRA'S terms and conditions :D
Yeah but you're just mean if you don't share while on p2p.:p

[Daza]

I Share, its not my fault nobody wants to get the complete readers digest e-book series lol

[KingJackal]

Originally posted by GooGlo


Now there your wrong. Im sure Doogie would know. Why dont we ask him? All jetstream services are resold, Jetstart however, is very different. The isp bears the bandwith charges and has complete control over caps throttling etc...

The ISP controlls the CAP, yes - but the throttle is Telecom controlled. That I know for a fact. Mainly because when my DSL went down last week, it was ONLY happening to throttled connections. And my ISP had no control whatsoever over that - the throttling is Telecom controlled.

As for the data charges, I'm not sure at all.... :confused:

[mird-OC]

Originally posted by GooGlo
Now there your wrong. Im sure Doogie would know. Why dont we ask him? All jetstream services are resold, Jetstart however, is very different. The isp bears the bandwith charges and has complete control over caps throttling etc...
i see you're still having trouble comprehending this... yes, the ISP has some control, but the service (the actually physical connection inclusive of bandwidth) is just resold. ahh, forget it - it's like banging my head against a brick wall :p

[GooGlo]

By throttling i meant p2p, ftp etc bandwidth pools...

I know for a fact that Maxnet lose money on many jetstart accounts because they do so much international traffic. Please explain how you can lose money on a resold account hmmm?

[varkk]

Well at a guess I'd say that they are onselling it for less than it costs them to provide...

[KingJackal]

Originally posted by GooGlo
Please explain how you can lose money on a resold account hmmm?

VERY easily. You spend more on the bandwidth than your customers :p.

It could ( I'm guessing ) work like this:

Maxnet buy Jetstart connections, and re-sell them to customers. However, the total bandwidth used by those customers cannot exceed the total bandwidth of the units they've bought of Telecom. So if their customers turn out to be a whole lot of Warezerz, then each one might be paying for one re-sold Jetstart account, but sucking out twice the amount of bandwidth.

In short, Maxnet ( or whoever ) wind up buying 2 Jetstart bandwidth units for every 'one' they onsell.

...and hence, lose money!

Would have thought thinking up something like that was easy? :confused:

[Chaos Archon]

Never had problems with my jetstart, exept for having to wait for my dailup month to end before they would let me use my jetstart account


Whats the "error correction" thing that can be turned off at the extange or something, anyone herd of that? q3 players on jetstart get the same ping as poeple on cable do.

[SilverPriest]

Ugh.
It's called interleave.
Your latency, or "ping" time also can't be improved unless you know someone at Telecom who can remove the error correction (interleave) from your telephone line at the exchange. Telecom will not do this for you if you simply ask them.
That's from an old acquaintance of mine over @ GP
Jon_Valjean

Good luck getting it done :rolleyes:

[utopian201]

yeh, i think telecom are trying to crack down on that, cos some ppl have friends who work in telecom, and they gave them low pings (about 15-20) in UT

[GooGlo]

Heh, was talking to one of the gamer.net founder people, neil i think, bout that. You do need to know someone on the inside.

[mird-OC]

and i hear telecom frown on it and have actually fired employees for doing it... but that could just be speculation...