Completely Gutted !!!

[irish-whiskey]

XP2400 is fried. Will not post and the setup is fine using anothet cpu!

How am I likely to get on with regard to warrenty? Is there such a thing with AMD ??

GUTTED !!!:confused:

[Method]

You voided it ay?

Is the core crushed? i dont think its fried, u sure its fried?
The cpu would have to reach temps over 90*C wouldnt it?

Man i feel so sorry for you:(

[Ragnor]

You should have no problems sending it back for replacement provided it's not obvious that you've overclocked it ie: unlocked it, or damaged it in someway ie: or crushed the core etc...

Are you even sure that you fried it or was it just a dud...?

So what actually happenend?

It's not really clear in that other thread..

1) You booted at stock fine ..
2) You tried booting at a higher FSB and voltage it didn't post?
3)...

Run us through step by step...

You got it from PCEssential's right...

You've probably got 1yr warranty and PCEssentials should replace it if it's not working... I wouldn't mention overclockering if I was you...

[I.R]

Have a look over your invoice for the chip..... it should have some information about warranty etc

[irish-whiskey]

I installed it into the Epox mobo and fired it up. No probs. I installed Windows. Things looked fine. WCUPID said I was running at 2007mhz. NOTE: Processor is still locked!

Then I ran a few .exe's to install stuff and it crashed repeatedly.

I upped the voltage from 1.65 to 1.75 volts. It booted anf then crashed wit a siren alarm. Now it will not even post anything and the Epox LED is not displaying.

I stuck in an AMD 1400 chip from another box and it fired up straight away.

Looks like the CPU to me. Its not unlocked so maybe they will be nice to me. The Volcano 7+ has damaged one of the 4 foam(?) mounts however. ....but not the core in any way.

[irish-whiskey]

Looks a little discolored?

[Wibber]

jeeze it looks to me like the heatsink was mismounted and it fried itself

[mird-OC]

looking at those marks on the rubber spacers, it almost looks like the HSF was mounted the wrong way...

[2 much thinking]

i have no experience with that mobo but surely you can't mount a heatsink on the wrong way without knowing something is not right?

did u check temps after it gave you the blue screen with FSB jumper at 133 when installing progs? that pic does not look good!:(

thing is, you haven't offically overclocked it. i mean you only ran it at 133 and it was giving you probs so you tried it at 100 and then bumped it up and everything else works fine so you could well be entitled to a new chip on the basis that was a chip malfunction that caused it to fry.

[irish-whiskey]

I'm sure it was not.....

I think I did that the last time....won't help the warranty claim tho.....

I was watching the temp closely and it never went over 50C

Also, I preset the CPU temp to shutdown at 80C in Bios.

In saying that, it probably was my fault..... Looks like it will have to be an Xp2100.....

[-DC-]

well, just try warranty anyway... is there a amd proof or whatever that you can use? like XP 2400s were made to handle that voltage? if so, then you should be able to get a warranty.

also, where did you get it from?

[mird-OC]

Originally posted by -DC-
well, just try warranty anyway... is there a amd proof or whatever that you can use? like XP 2400s were made to handle that voltage? if so, then you should be able to get a warranty.
LOL! in a case like this, the only words that should ever come out of your mouth are:

"i put it in and it didn't go. must've been DOA - can i have a replacement please?"

;)

[irish-whiskey]

PC Essentials

Yikes...looks like I put the heatsink on the wrong way around. I did not realise that it mattered. I just assumed that it were 'unisex'.

I'm a pillock :(

Ah well...another $500 bites the dust. Bloody car went in for a grearbox leak on Thursday and that has turned into a $1400 job...new clutch etc.

:mad:

[I.R]

Give the warranty a try anyway! You've got nothing to lose and head mird-OC's advice...... very closely ;)

At least you've learn't how not to put a HSF on :(

[TweeKaGe]

aww.. man bad luck bro.. thats really stink..


but interesting train of events here:

*thread posted about o/c'ing a XP2400

*thread posted about possible damage to XP2400

*thread posted about certain damage to XP2400


just hope that noone affiliated with PC Essentials reads this :eek:

[-DC-]

Originally posted by irish-whiskey
PC Essentials

Yikes...looks like I put the heatsink on the wrong way around. I did not realise that it mattered. I just assumed that it were 'unisex'.


poor you :( my friend put on his V7+ backwards once, and it was sitting at about 78*C, so he kept complaning and whining to me that i was lying oabout the V7+ cooling :p
i got to his house, looked, and slapped him in the back of the ad :D

[irish-whiskey]

so do you think this caused the Xp to fail so quickly...especially with the Bios Overheat / shutdown set to 80C ?

It only laster a few hours all up?

I realise I am a ******** but was it ALL my fault?

[Humantuckshop]

Originally posted by irish-whiskey
so do you think this caused the Xp to fail so quickly...especially with the Bios Overheat / shutdown set to 80C ?

It only laster a few hours all up?

I realise I am a ******** but was it ALL my fault?



Well, if you put the HSF on the wrong way - and it looks like you did, well then yeah it is your fault.

But, you have learned a valuable (and if warranty is not an option an expensive) lesson. You will never put a HSF on around the wrong way again, will you?

However as mird said, you never tell them what you did! Just play dumb and say ' I installed it into my mobo and it just didn't go.' ;)

[Method]

Now that i look at the pic again it looks like there is quite some heat damage ( the colour around the core is the same colour as where they cut the bridges, they use a lazer that would put out quite alot of heat dont they?)

[_N_]

yeah, try to fix it up and make it look good, don't do anything else to it apart from fixing up maybe those little round black sponge things in the corners,

take it back and say you pluged it in, worked during the first day, and then the next day it just doesn't go (put on a dumb innocent look), then you put in your old duron in and the PC works, ask them to test it.. blah blah blah, and hopefully you get a new one,

[I.R]

Originally posted by _N_
put on a dumb innocent look

Yeah...... if you can look like George Bush that would be even better :D

[mird-OC]

Originally posted by I.R
Yeah...... if you can look like George Bush that would be even better :D
anyone can do that. all you need to do is take two slices of lemon - put one in your mouth, and shove the other one up your ass. BINGO! instant bush styles ;)

[p01s0n_p1e]

yea definatly go for the bush...

i know just how it feels to find out you shlonged your cpu, a few months ago (coincidentally with the big forum crash) i was mucking around in my case cleaning this and that and i had the heatsink off so i had room to move around, i put the heatsink back on and i couldnt get it to display anything...1 week later its down in the shop and later that day the happy tech support guy tells me "cores ****ed dude"

i was shocked...i had crushed my first core! so i bought a new celeron- THE ONES WITH THE HEATSPREADER SO IT DOESNT HAPPEN AGAIN! WHEN WILL AMD LEARN?

heh- go for a bush face like this if possible

[Humantuckshop]

Someone as dumb as George W shouldn't even be in the same room as a computer, well maybe he can have an apple......


Anyway, that residue around the core is what happens when the thermal grease gets too hot. Don't ask me how I know that.

[Humantuckshop]

Originally posted by p01s0n_p1e
i was shocked...i had crushed my first core! so i bought a new celeron- THE ONES WITH THE HEATSPREADER SO IT DOESNT HAPPEN AGAIN! WHEN WILL AMD LEARN?



When will people learn to put a HSF on properly? :p ;)

[Gh0s7 L3mUr]

Originally posted by TweeKaGe
aww.. man bad luck bro.. thats really stink..


but interesting train of events here:

*thread posted about o/c'ing a XP2400

*thread posted about possible damage to XP2400

*thread posted about certain damage to XP2400


just hope that noone affiliated with PC Essentials reads this :eek:

Yeah that wouldn't be good.

*Waits for the "Warrenty replaced XP2400, finally, time for some benchies" thread* :D

[Wibber]

clean the thing down with iso, then send it back to them and say you put it in but it didnt boot, and say it was like that when you got it, if they dont like they dont belive you say the box was schoosed when the couriers droppped it off

[[H]arls]

Holy crap dude, Im sorry for your loss - the first chip is always the hardest. :(

Let me be the first to say - If you cant RMA that can I have it for a keyring please? :D

But seriously, live and learn. It may have been an expensive lesson, but next time you install one, just post a quick thread on these here forums and ask one of our knowledgeble members if you are about to install it the correct way. Its a simple thing to do, and everyone heres glad to help im sure.

[Gh0s7 L3mUr]

Does anyone remember when Max got his brand new P4 home and proceeded to drop it bending a couple of pins. (on the old forums)
He spent the next few hours desperately trying to straighten them, before one of them snapped. He lost it, ran outside and hiffed it down the road, $1000 poorer.

*hope that little story makes you feel slightly better irish* :D

[irish-whiskey]

Thanks Guys....

S*it happens! I'll just take it on the chin I guess. Thanks for all the condolances and for not taking the p*ss too much!

I see NFC are selling them for $493 so at least thats a bit cheaper than the first one.

I'll send the 'fried' one back to PC Essentials in the morning (after tidying it up :) )...hope for the best.....

[[H]arls]

Originally posted by Gh0s7 L3mUr
Does anyone remember when Max got his brand new P4 home and proceeded to drop it bending a couple of pins. (on the old forums)...

Hehe, I remember that. Didnt he drop it, then his daughter stood on it accidentely? Enough to make a grown man cry. :D

[Gh0s7 L3mUr]

Originally posted by [H]arls
Hehe, I remember that. Didnt he drop it, then his daughter stood on it accidentely? Enough to make a grown man cry. :D

Yeah. :D

I was trying to remember how the pin actually got bent (as I remembered it wasn't from the drop itself).

I remember us all saying "damn that would have made a helluva keyring." For days I was envisioning this middle aged man hurling this chip up the street and seeing it skim along the road to it's eventual stop.

Classic :D

[Wolfy]

Originally posted by irish-whiskey
Thanks Guys....

S*it happens! I'll just take it on the chin I guess. Thanks for all the condolances and for not taking the p*ss too much!

I see NFC are selling them for $493 so at least thats a bit cheaper than the first one.

I'll send the 'fried' one back to PC Essentials in the morning (after tidying it up :) )...hope for the best.....

Good luck :)

[SilverPriest]

His nick was "to the max" incidentally ;)
I've stopped by his place in woodville a few times on the way back and forth from Palmy, quite a cool guy :)
Frickin cool water chiller setup he has too ;)
One out of a pub that was used to cool the beer in the lines or something from memory...

[Blitzkrieg]

did he ever check which pin it was? funny if it was a voltage related pin
coz i think u can sometimes cut those and join 2 by conductive pen to raise the voltage, a trick my mate did with his celeron

[Elle T]

I wouldn't worry about the dumb look if you managed to put it on backwards as on the bottom of the cooler there is a raised edge that shows you which way it goes (see attachement)
Let me guess you didn't do what normal ppl do RTFM (http://www.thermaltake.com/support/installations/v7plusSocket3pin.htm).

Originally post by p01s0n_p1e
i was shocked...i had crushed my first core! so i bought a new celeron- THE ONES WITH THE HEATSPREADER SO IT DOESNT HAPPEN AGAIN! WHEN WILL AMD LEARN?

Funny i've never cracked a CPU and i enjoy being able to change the clock multiplyer which you can't do if its locked under a heatspreader.

No need to idiot proof if the idiots learn

[Antimatter]

Does this mean that Epox CPU protection doesn't work properly? :eek:

[mird-OC]

Originally posted by Blitzkrieg
did he ever check which pin it was? funny if it was a voltage related pin
coz i think u can sometimes cut those and join 2 by conductive pen to raise the voltage, a trick my mate did with his celeron
it wasn't just one pin :)

imagine if you took a CPU, dropped it pins-down onto the floor, and stood on it. pins everywhere ;)

[Ragnor]

Originally posted by Antimatter
Does this mean that Epox CPU protection doesn't work properly? :eek:

;)

For anyone who doesn't know, via/amd's solution just doesn't appear to react fast enough to stop cpu death... even reading from the diode (al la epox) won't save a cpu with crap all heatsink contact...

[irish-whiskey]

Of course I didn't RTFM. I obviously knew better ! :(


I wouldn't worry about the dumb look if you managed to put it on backwards as on the bottom of the cooler there is a raised edge that shows you which way it goes (see attachement)
Let me guess you didn't do what normal ppl do RTFM.

[irish-whiskey]

CPU was returned to the PC company today. They will get it tomorrow. If they are happy, they will replace it .....( :rolleyes: ).

Got the 512 MB Corsair XMS3200 today :D

Roll on Thursday.....

I won't make the same mistake twice.

[SecretSquirrel]

Well? Come on, its the 22nd already!

What do you mean they are not open yet? Doesnt everyone go 24hrs!?!*




*****ing children.

[[H]arls]

Damn slacker. Drive up/down/over to PC essentials, put on your biohazard suit (filthy PC Company diseases...) and get you some 2400+ lovin!

;)

[irish-whiskey]

Still waiting for my parcel to arrive from PCEssentials with my warranty replaced chip :) . Hope for tomorrow morning!

Have a good weekend guys. ;)

[-DC-]

they replacing it for ya? thats great! :) this time be careful ;)

[mird-OC]

ROFLMAO. you might want to get a marker pen and draw a nice big "MOUNT THIS WAY ---->" on your HSF, just in case ;)

[Joshsti_NZ]

Dude, you are so fvcking lucky .. be careful now eh ;) :D

[Wolfy]

Again I say good luck. :)

[extremerigman]

Well... IrishWisky your'e surrounded by idiots, like me. Did the same thing when I bought a new TT Volcano7+.

The thing that puzzles me is why didn't my athlonxp shut down?

(Luckily I got my chip replaced too, after 6 weeks)

[Sydog]

Thats the advantage of buying stuff off normal retailers and not home business guys. If I had of got my duron from some place like that i wouldn't have a keyring. Meh :P

[irish-whiskey]

Might have cost me $50 more....but that was the best $50 I've spent this year.

Still waiting tho. First CPU has been lost....they insist it was couriered but have no recorde to support this (and it never arrived) . They sent a second on Friday! Roll on Tuesday arvo!

[Grrr!!]

Originally posted by irish-whiskey
Might have cost me $50 more....but that was the best $50 I've spent this year.

Still waiting tho. First CPU has been lost....they insist it was couriered but have no recorde to support this (and it never arrived) . They sent a second on Friday! Roll on Tuesday arvo!

What will you do if you get both?

Can I have the second one :D.

[irish-whiskey]

Thanks PCEssentials :)

Running great at present.

More to follow.